Terms of service

PRIVACY POLICY

Last updated: January 20, 2026

Collection and use of personal information

We collect personal information when you visit our website, create an account, make a purchase, or contact us. The information we collect may include:

  • Name and contact information (email, phone, address)
  • Payment information
  • Order and purchase history
  • IP address and browser information
  • Cookies and similar technologies

How we use your information

  • To process and deliver your orders
  • To communicate with you about your order
  • To improve our website and services
  • To send marketing (only with your consent)
  • To comply with legal requirements

Cookie management

We use cookies to improve your experience on our website. Under GDPR, we require your consent for non-essential cookies. You can change your cookie settings in your browser at any time.

Sharing with third parties

We only share your information with:

  • Payment providers to process transactions
  • Shipping companies to deliver your orders
  • Service providers who help us run our business
  • Authorities when required by law

We never sell your personal information to third parties.

Your rights under GDPR

You have the right to:

  • Request access to your personal information
  • Request correction of incorrect information
  • Request deletion of your information ("right to be forgotten")
  • Request restriction of processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, contact us at 4ririwrld@gmail.com.

Data retention

We store your personal information for as long as necessary to fulfil the purposes described in this policy or as required by law.

Data security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

REFUND POLICY

Last updated: January 20, 2026

14-day right of withdrawal (EU/UK/Sweden)

According to EU Directive 2011/83 and Swedish consumer protection legislation, you as a customer have the right to cancel your purchase within 14 days from receiving the goods, without having to state any reason.

How to return

  • Contact us within 14 days of receipt
  • Include order number and contact information
  • We will get back to you

Return shipping

  • Customer pays for return shipping for change of mind
  • We cover return costs for incorrect or damaged goods

Refund

  • Refund is processed within 14 days after we receive your return
  • Money is refunded to the same payment method used for purchase
  • Refund may take 5-10 business days depending on your bank and location

Conformity of goods (EU Directive 2019/771)

All goods must conform to the description and be of expected quality. If the goods are defective, you have the right to:

  • Repair or replacement
  • Price reduction or refund
  • Right to complain for at least 2 years from purchase

Exceptions to right of withdrawal

The right of withdrawal does not apply to:

  • Sealed goods opened for health or hygiene reasons
  • Custom-made or personalised goods
  • Goods that deteriorate quickly

SHIPPING POLICY

Last updated: January 20, 2026

Delivery times

  • Sweden: 2-5 business days
  • EU: 5-10 business days
  • UK: 7-14 business days
  • Other countries: 10-21 business days

Delivery times are estimated and may vary depending on destination and availability.

Order processing

Orders are processed within 3-5 business days. You will receive a confirmation email when your order is shipped with tracking information.

Customs and import duties

For orders outside Sweden/EU, customs and import duties may apply. These charges are the customer's responsibility and are paid upon delivery. We recommend checking your country's customs regulations before ordering.

Third-party carriers

We use reliable shipping companies to ensure safe and fast delivery.

Tracking

All orders include tracking. You will receive a tracking number via email when your order is shipped.

TERMS OF SERVICE

Last updated: January 20, 2026

General terms

By shopping at 4riri.com, you accept these terms of service. We reserve the right to update the terms at any time.

Products and prices

  • All prices are stated in SEK and include VAT (25% for Sweden)
  • We strive to keep product descriptions and prices accurate, but reserve the right to correct errors
  • We reserve the right to limit quantities per customer

Orders and payment

  • Orders are confirmed via email
  • Payment is made through secure payment methods
  • Payment is charged when the order is shipped
  • In case of incorrect payment or fraud, we reserve the right to cancel the order

Ownership

The goods remain our property until full payment has been received.

Force majeure

We are not responsible for delays or non-delivery due to circumstances beyond our control (natural disasters, war, strikes, etc.).

Limitation of liability

We are not liable for indirect damages or losses arising in connection with the use of our products, beyond what is required by law.

Applicable law

These terms are governed by Swedish law. Disputes shall primarily be resolved through negotiation. As a consumer, you have the right to turn to the National Board for Consumer Disputes (ARN).

LEGAL NOTICE

Company information

This website is operated by 4RIRI. We strive to keep the information on the website accurate and up-to-date, but cannot guarantee that all information is always complete or current.

Intellectual property rights

All content on this website (text, images, logos, design) is owned by 4RIRI and protected by copyright law. Copying or use without permission is prohibited.

Keep in mind: this is all general information. It may vary depending on what product you are buying, so keep that in mind and if there is any concerns do not hesitate to contact us. (contact field in our menu)